Which of the following is NOT recommended when dealing with an agitated youth?

• A. Never turn your back to agitated youth
• B. Head on or from the back
• C. Try to look as nonthreatening as possible
• D. Have neutral facial expressions

Answer: (B)

When dealing with an agitated youth, the priority is safety and de-escalation through calm, non-threatening behavior. Keeping your attention on the person and avoiding turning your back helps you notice changes in their mood and respond quickly if they escalate. Looking as nonthreatening as possible and maintaining neutral facial expressions communicate calm intent and can reduce their arousal, making it easier to talk and de-escalate. Approaching head-on or from behind is not advisable because it can be perceived as confrontational or invasive, and it removes your ability to monitor their reactions or retreat if needed, increasing the risk of escalation or harm.